Privacy Policy

By OTTO GLASS DESIGN · Last Updated: April 2026

At OTTO GLASS DESIGN, accessible from www.ottoglassdesign.com, one of our main priorities is the privacy of our visitors and customers. This document explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with us in any other way.

1. What Personal Information We Collect

When you opt in to receive communications from us or interact with our services, we may collect the following personal data:

First and last name.
Email address.
Mobile phone number.
Physical address (project or billing).
Project information: blueprints, measurements, design preferences, requested quotes.
Information related to bookings (date, time, service type).
Browsing data: IP address, browser type, pages visited, time spent (via cookies and similar technologies).
Customer service interaction history.

2. How We Use Your Personal Information

We use the information we collect in the following ways:

To respond to your quote or contact requests (“Get in Touch” forms).
To process orders, schedule installations, and manage warranties for products such as outdoor living systems, impact windows and doors, glass partitions, railings, furniture, shower doors, and decorative mirrors.
To send appointment confirmations and reminders.
To send account alerts or order updates.
To communicate with you regarding customer service inquiries.
To improve our website, personalize your experience, and send commercial communications (only with your explicit consent).
To comply with legal and security obligations.

3. Who Your Personal Information Is Shared With

OTTO GLASS DESIGN does not sell, rent, or trade your personal information with third parties for their marketing purposes. We may share data only with the following trusted partners who assist us in operating our website and services:

Service providers (shippers, third-party installers, payment gateways) under strict confidentiality agreements.
Email and SMS service providers (messaging platforms).
Appointment scheduling services.
Legal authorities if required by law.

4. SMS Consent and Third-Party Sharing

IMPORTANT — SMS Compliance:
By providing your phone number, you agree to receive SMS messages from OTTO GLASS DESIGN. SMS consent is not shared with third parties or affiliates. Your SMS contact data is used exclusively by OTTO GLASS DESIGN for the purposes described in this policy.

A link to this Privacy Policy is included on all web forms where SMS consent is collected, prominently placed near the consent language.

5. Your Rights (GDPR / Applicable Laws)

Depending on your location (US, Peru, European Union), you may have the right to:

Access, rectify, or erase your personal data.
Object to the processing of your data for marketing purposes.
Request data portability.

To exercise these rights, contact us at: [email protected]

6. Data Security

We implement reasonable technical and organizational measures (SSL encryption, restricted access) to protect your information. However, no transmission over the Internet is 100% secure.

7. Cookies

We use first-party and third-party cookies (Google Analytics, social media) to analyze traffic and improve your experience. You can configure your browser to reject cookies, but some site features may be affected.

8. Changes to This Policy

We will update this Policy periodically. We will notify you of any material changes by posting a prominent notice on our website.

9. Contact Us

For any privacy-related questions, write to us at:
[email protected]
Sarasota: 6901 Professional Pkwy E Suite 200, Sarasota, FL 34240
Miami: (+1) 305 302-3450